In library school, you learn that the most important part of the reference transaction, or reference interview, is asking questions. Customers, it seems, rarely know how to describe what they are actually looking for. Most people ask for something entirely different than what they want. Tonight was a classic example. Woman: Where would I find paperback nonfiction? This is a bit of a strange question, because normally people don't specify hardcover or paperback when it comes to nonfiction. Me: Nonfiction is in a few different places, depending on the subject. Do you have a title, or a call number? Or the topics you're looking for? Woman: I want to read about kings and queens from a certain time period. You know, how they lived, what they did. Me: That would be on the third floor-- Woman: But the stories aren't necessarily what really happened. It's real kings and queens but in made up stories. Me: Ah, so you're looking for historical fiction. Woman: Oh is that it? Me...
I've been on a "books about books" run lately, beginning with Syria's Secret Library , then Robert Caro's Working , and now I'm finishing the wonderful The Library Book by Susan Orlean. Orlean is a writer for The New Yorker , which generally means excellent nonfiction. Her book about the canine movie star Rin Tin Tin has been on my List since it was published in 2011. Her 1998 book The Orchid Thief is considered a modern classic. (I read The New Yorker story that led to the book, but have not yet read the book.) The Library Book , like most quality nonfiction, is many things. It's the story of a fire that destroyed much of Los Angeles' Central Library in 1986, and the mystery of who set the blaze, which was definitely arson. It's a history of libraries, and librarians, and a brief history of Los Angeles. It's also a short history of arson, and library fires, and probably a few other things as well. These many threads are intertwined with a ...
January is a time for fresh starts and new beginnings. But our best intentions can come back to bite us. How many of us have made grand plans in January, only to see them disappear by February? Change is hard – and personal habits are the hardest to change of all. A trick that I've found helpful is to create "SMART" goals. SMART is an acronym that stands for Specific, Measurable, Action-Oriented, Realistic, and Timely. SMART goals are: Specific: What do you want to accomplish? "I want to eat healthier" is general and vague. That makes it difficult to achieve. "I want to eat more vegetables" is a bit better. "I will eat one serving of vegetables with dinner, three days per week" is even more specific – which makes it more achievable. Measurable: How will you measure your progress? Track your progress in a journal, on a spreadsheet, or find an app for your phone. Action-Oriented: What actions will you take to work towards your goal? What will y...
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